The Protection from Abuse Court Clerk is responsible for the timely processing of Protection from Abuse applications and orders via Commonwealth of Pennsylvania mandated guidelines within the York County Court of Common Pleas. The PFA Court Clerk position requires a high level of knowledge regarding the Civil Court Case Management System CountySuite, Common Pleas Case Management System and the Protection from Abuse Database to include CountySuite and PFAD case creation, processing of legal documents, recording case details, docketing, recording outcomes, CPCMS scheduling emergency, temporary ex-parte, continuance and final hearings, attend and document court proceedings, draft, process and service orders, audit files for accuracy and ensure consistent records are kept at all times. Emphasis will be put on providing excellent customer service to self-represented litigants, attorneys, court related departments and the general public.
Essential Duties and Responsibilities
• Familiarity with York County Court of Common Pleas PFA procedures, the Civil Court Case Management System CountySuite, the Protection from Abuse Database and Common Pleas Case Management System.
• Accept and docket emergency and temporary PFA petitions to include the creation of new PFA cases in CountySuite and PFAD and/or recording case details and docketing in CountySuite and PFAD. Knowledge of courtroom procedures and terminology specific to PFA dockets.
• Schedule in Common Pleas Case Management System (CPCMS) emergency, temporary ex-parte, continuances and final PFA hearings and submit petitions/motions to the presiding Judge.
• Create the Notice of Hearing and the service sheet and deliver them, along with the other documents, to the Sheriff's Office to be served on the Defendant.
• Prepare notes, outline of orders and files for emergency, temporary ex-parte, continuances and final PFA hearings.
• Utilize the prison database to locate defendants due at hearings and send the hearing list to the Duty Judge for confirmation. Notify prison of defendants hearing date to schedule transportation.
• Attend and document all PFA court hearings to include temporary ex-parte, final hearings to include receiving and documenting exhibits admitted in court, administers oaths to witnesses, prepare proposed orders or update final orders at the direction of the presiding Judge.
• Record outcomes of all PFA hearings on form orders within PFAD and/or Prothonotary generated templates and then docket on CountySuite. Review orders for completeness and accuracy and ensure consistent records are kept at all times.
• Function as procedural and operational liaison, in the courtroom, between Judges, attorneys and case participants. Correspond with various Court Offices and County Agencies to include Sherriff, Judges, judicial assistants, police departments and others.
• Respond to telephone inquiries.
• Send, accept, docket and processes mail to/from York County and Pennsylvania Department of Correction inmates concerning PFA hearings and appeals.
• Collection of PFA fees and posting to correct account.
• Possess the ability to handle sensitive and confidential information.
• Provide prompt, courteous and professional customer service at PFA filing counter to self-represented litigants, attorneys, court related departments and the general public.
• Other reasonable duties as assigned by Supervisor.
• High School Diploma or equivalent.
• Familiarity with operation, daily maintenance, and troubleshooting of office equipment such as: personal computers, laser printers, copy and fax machines, multi-line telephones, etc.
• Proficient with Microsoft Outlook, Word, Excel and Adobe.
• Whether in person or by telephone, required to interact with the public, other departments, court offices, and co-workers in a congenial, efficient and responsible manner.
• Must possess excellent time management skills.
• Excellent command of the English language, both verbalization and written.
• Must have the ability to think through, reason, and utilize common sense in working with diverse individuals and have the ability to exercise mature judgment.
• Pass a background investigation.
• Must adhere to York County Court of Common Pleas and/or York County policies.
• Ability to understand and apply PA Civil Court Rules