You are a key person in providing front line customer service to our members and potential members, upholding the York JCC Mission and Core Values, and generating membership sales.

General Responsibilities:

• Direct sales, processing member applications, upgrades, downgrades and cancelations
• Serve as key staff person to conduct tours with prospective members, which includes a sales component to convert visitors into members
• Assist with daily retention calls, renewals, and documentation of member requests
• Providing front line security by greeting members, ensuring all scans are valid, guests are checked in properly and all entering members are directed to the correct areas
• Answering phones, transferring calls, and taking and disseminating messages
• Quick and accurate data entry of all program registrations and receipts
• Accurately maintaining records and balancing of all monies received and disbursed
• Supporting staff by cross selling programs, answering questions, and running rosters
• Being a liaison between membership and staff
• Assisting with training and coverage of fellow CET members
• Attending monthly departmental meetings
• Part-Time 8-10 hours/week

Minimum Education/Experience:

• Customer Service/Sales Experience
• High School Diploma
• Basic Math Skills
• Computer Experience