Senior Member Service Representative

White Rose Credit Union
Published
November 8, 2022
Location
York, Pennsylvania
Category
Job Type
Salary/Wage
hourly
How soon could job seekers start?
As soon as possible
Contact Name
Tamika Baker, Human Resources VP

Description

The successful applicant will serve as a liaison between the member and the credit union. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for members, interview, and professionally handle the member’s daily needs. Provide a variety of transaction services to members including loan processing, closing, and disbursal.

General Requirements & Skills

    • 6 months to 2 years member service and lending experience; or equivalent combination of education and experience
    • Shown ability to document and follow-through in a work environment
    • Computer experience
    • Handling of cash

 Skills:

  • Ability to empathize/analyze difficult member’s financial situations while enforcing credit union policies uniformly
  • Good Interpersonal skills/Phone skills
  • Ability to be able to clearly communicate verbally and written
  • Ability to Multitask
  • Proven ability to learn new information

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