The hours of this position are 10:30 am to 7:00 pm
The purpose of this position is to assist with scheduling and keeping medical, dental and other appointments necessary for the well-being and quality of life for agency clients.
Essential Duties and Responsibilities
- Schedule, transport and escort clients to medical, dental, therapeutic appointments, evaluations, family visits, to foster homes, court hearings or for recreation purposes as it relates to the families case plan.
- Provide basic information for clients and the community.
- Assist clients and/or families with routine daily activities of living, such as home care and management, meal planning, budgeting, childcare and training.
- Advise technical and professional social service staff to clients' needs and progress in meeting established goals and objectives.
- Pick up and delivers equipment, clothing and other belongings of clients, or other materials
- Delivers documents, medications, supplies, etc, to clients and to professionals.
- Supervise children during office visits and in crisis situations in the homes/or office when needed.
- Supervise the interaction of children and family members and provides written reports to the caseworker.
- Perform routine clerical duties, such as pick up, delivery and opening of mail; filing, answering the telephone; taking and relaying messages
- Maintain order of waiting and visiting rooms, including Lafayette House visitation facility
- Prepare reports on assignments involving a transport, supervised visit or task.
- Maintain the supply of car seat restraints.Monitor their condition and expiration dates.
- Schedule and arrange for maintenance needs of agency fleet vehicles.
- Maintain the cleanliness of agency vehicles with routine car washes.
- Enters data into CAPS system.
- Organizing and monitoring the supplies for visitation rooms at the agency and at the Lafayette House.
- Shopping for supplies needed for agency training seminars, meetings, etc.
- Angel Tree gift giving program; and acquiring other donations for clients.
- Training of agency caseworkers on proper usage of child safety seats.
- Attend training seminars as needed.
- Perform other duties as assigned.
- Graduation from high school, or its equivalency, and two years of experience in public contact work in a human services agency which included one year of experience in interviewing and obtaining information; or an associate's degree in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or one year as a Social Service Aide 1; or any equivalent combination of experience and training.
- Knowledge of community resources and services.
- Knowledge of the methods and techniques of infant and child care or care of the mentally disabled.
- Knowledge of home management, including family budgeting, meal planning and sound nutrition; selection, care and maintenance of clothing and household equipment; personal health, sanitation and grooming.
- Knowledge of federal, state and county rules, regulations, policies and procedures.
- Knowledge of office practices and procedures.
- Ability to recognize family problems and transmit the information to a professional social services worker or supervisor.
- Ability to instruct individuals in the activities of daily living and/or the care of infants and children.
- Ability to evaluate and analyze information obtained through interviews, general observation, reports and records.
- Ability to establish and maintain positive working relationships with clients, their families, agency staff and other community agencies.
- Ability to communicate effectively both orally and in writing.
- Must have valid, current Pennsylvania driver's license
Valid clearances are required for this position.