County of York
June 3, 2021
York, Pennsylvania
Contact Name


Position Summary

The hours of this position are 10:30 am to 7:00 pm

The purpose of this position is to assist with scheduling and keeping medical, dental and other appointments necessary for the well-being and quality of life for agency clients.


Essential Duties and Responsibilities


  • Schedule, transport and escort clients to medical, dental, therapeutic appointments, evaluations, family visits, to foster homes, court hearings or for recreation purposes as it relates to the families case plan.
  • Provide basic information for clients and the community.
  • Assist clients and/or families with routine daily activities of living, such as home care and management, meal planning, budgeting, childcare and training.
  • Advise technical and professional social service staff to clients' needs and progress in meeting established goals and objectives.
  • Pick up and delivers equipment, clothing and other belongings of clients, or other materials
  • Delivers documents, medications, supplies, etc, to clients and to professionals.
  • Supervise children during office visits and in crisis situations in the homes/or office when needed.
  • Supervise the interaction of children and family members and provides written reports to the caseworker.
  • Perform routine clerical duties, such as pick up, delivery and opening of mail; filing, answering the telephone; taking and relaying messages
  • Maintain order of waiting and visiting rooms, including Lafayette House visitation facility
  • Prepare reports on assignments involving a transport, supervised visit or task.
  • Maintain the supply of car seat restraints.Monitor their condition and expiration dates.
  • Schedule and arrange for maintenance needs of agency fleet vehicles.
  • Maintain the cleanliness of agency vehicles with routine car washes.
  • Enters data into CAPS system.
  • Organizing and monitoring the supplies for visitation rooms at the agency and at the Lafayette House.
  • Shopping for supplies needed for agency training seminars, meetings, etc.
  • Angel Tree gift giving program; and acquiring other donations for clients.
  • Training of agency caseworkers on proper usage of child safety seats.
  • Attend training seminars as needed.
  • Perform other duties as assigned.


Essential Requirements


  • Graduation from high school, or its equivalency, and two years of experience in public contact work in a human services agency which included one year of experience in interviewing and obtaining information; or an associate's degree in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or one year as a Social Service Aide 1; or any equivalent combination of experience and training.
  • Knowledge of community resources and services.
  • Knowledge of the methods and techniques of infant and child care or care of the mentally disabled.
  • Knowledge of home management, including family budgeting, meal planning and sound nutrition; selection, care and maintenance of clothing and household equipment; personal health, sanitation and grooming.
  • Knowledge of federal, state and county rules, regulations, policies and procedures.
  • Knowledge of office practices and procedures.
  • Ability to recognize family problems and transmit the information to a professional social services worker or supervisor.
  • Ability to instruct individuals in the activities of daily living and/or the care of infants and children.
  • Ability to evaluate and analyze information obtained through interviews, general observation, reports and records.
  • Ability to establish and maintain positive working relationships with clients, their families, agency staff and other community agencies.
  • Ability to communicate effectively both orally and in writing.
  • Must have valid, current Pennsylvania driver's license


Other Requirements

Valid clearances are required for this position.

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