Bell Socialization Services
August 23, 2022
160 S. George St., York, PA
Job Type
Contact Name
Jessica Grove
Contact Phone
717-848-5767 ext. 1517



To provide services to promote and support independence in the lives of individuals who have an intellectual disability. To enable individuals to live full quality lives as an integrated member of their community.



The Residential Program Supervisor (RPS) is a key individual responsible for providing support for people with intellectual disability so they can live where they wish in the community, live a quality life, and be as independent as possible. Responsible for managing one (1) residential home, supervising assigned Direct Support Professionals  and Senior Direct Support Professionals (DSP’s and SrDSP’s)  and the overall operation of the home;  proper maintenance of required records, and ensure hands on direct services of the highest quality attainable are provided to the Individuals.  Schedules include working evenings, weekends and holidays. This position may require lifting depending on the needs of individuals.

Because of the nature of this Agency, it is essential that the RPS believe in the philosophy of the Agency as well as be able to implement programs that are viable and essential to the individual’s needs.


Critical Elements:


1.  Ensure the Safety of Staff and Individuals: The Residential Program Supervisor manages and supervises one (1) residential site and has frequent regular contact with the staff and Individuals who live at that home.  The Residential Program Supervisor must: be observant for safety issues and concerns, respond promptly to all reports regarding safety issues and concerns; correcting what they can and reporting what they cannot correct to the Residential Program Coordinator, monitor the site to ensure the program is operating in a safe manner, and provide direct training for the Direct Support Professionals.  Examples of duties in this area:

a)                  Inspect the site regularly to ensure compliance with safety regulations

b)                  Check the hot water temperature to be sure it is less than 120o F

c)                   Closely supervise Individuals in the community per their needs as assessed and listed in their ISP

d)                  Train and monitor the staff to ensure universal precautions are followed

e)        Report all allegations or suspicions of neglect or abuse to the I/Q/R manager via the IM phone

f)         Conduct and review the monthly fire drills and fire safety checks for the home

g)        Assess the Individuals safety needs and provide services and supports that will maximize their safety

h)        Ensure Smoke Alarms, Radon (when applicable), and CO2 detectors are fully functioning

i)                    Ensure seat belts are worn in vehicles

j)                    Ensure all exits from the home are free of ice, snow, and debris to the designated fire emergency meeting location

k)                  Report maintenance issues in a timely manner

l)                    Follow universal precautions


2.  Ensure the Individual’s Needs are Met:    The Residential Program Supervisor must ensure all services provided are individualized based on the needs of each Individual.  Individual needs vary, therefore, what services and supports are provided are dependent on the individual’s needs.  The Residential Program Supervisor will work with the Program Coordinator to coordinate the assessments of each Individual to identify their needs and determine what type of assistance is necessary to support the Individual in their home.  The Residential Program Supervisor will work with the Program Coordinator to arrange for the Individual’s needs to be met either by outside providers (i.e., speech therapy, physical therapy, compeer, etc.) or by training the residential staff to provide the necessary services to the Individual.  Examples of duties in this area:

a)        Ensure Program Coordinator has all information necessary to complete annual assessments

b)        Coordinate with Program Coordinator for Behavior Services as needed

c)         Implement and ensure all staff are trained in, and follow all strategies in, Behavior Support Plans

d)        Develop services based on the Individual’s interests and desires (i.e., Individual choice)

e)        Develop, implement, and monitor goal plans that will increase Individuals’ skills and independence, and to minimize the regression of skills in older Individuals

f)         Teach skills to Individuals and ensure staff consistently follow and implement goal plans

g)        Monitor the Individual’s finances by reviewing the house accounts and other Individual spending

h)        Provide encouragement and support for Individuals to become an involved member of their community

i)          Assist with activities of daily living (personal hygiene, dressing, dental, etc)

j)          Transport residents to appointments, activities, and programs

k)        Administer medications in accordance with Medication Administration Training

l)          Ensure an adequate supply of medications are in the home

m)       Ensure nutritious meals are prepared and served following all dietary guidelines and individual preferences

n)        Provide recreational activities based on Individual interests

o)        Develop work schedules based on the best interests and needs of the Individuals

p)        Adjust work schedules to meet the changing needs of the Individuals


3.  Ensure all Household Operations Maintain a High Level of Quality:   The Residential Program Supervisor is responsible for monitoring all the household operations for the residential program site assigned.  The Residential Program Supervisor will perform tasks and ensure the Senior and Direct Support Professionals perform household tasks by involving the Individuals and encourage them to be as independent as possible.  The Residential Program Supervisor will ensure high standards are met by completing any tasks (or have the Senior and/or Direct Support Professionals complete the tasks) that the Individuals are unable to completely perform. The highest level of standards will be maintained within budgetary and fiscal guidelines.  Examples of duties in this area:

a)        Monitor the home to ensure it is clean and in good repair

b)        General household cleaning

c)         Ensure the exterior of homes and the adjoining properties are maintained and well kept (i.e., grass mowed, hedges trimmed, flower beds weeded, painted as needed) submitting maintenance requests as needed (Staff at the home are responsible for weeding)

d)        Monitor the assigned vehicles to ensure they are kept clean, in good repair, and well maintained

e)        Monitor groceries to ensure food is available, nutritious, and meets the Individuals’ dietary needs

f)         Assist Individual in making purchases

g)        Monitor expenditures to keep the program within its budget

h)        Supervise the Senior and Direct Support Professionals


4.  Communicates With Others:   The Residential Program Supervisor must represent Bell Socialization Services, Inc., in a professional manner.  The Residential Program Supervisor must act as the link in the communication chain between the Direct Support Professionals and the Residential Program Coordinator on significant program issues.  Information must be communicated in a timely, accurate, and professional manner for the services to operate smoothly. Additionally, the Residential Program Supervisor must process written and verbal communication for various internal departments in a timely and accurate fashion as determined by the department.  Examples of duties in this area:

a)        Train and monitor staff with regards to proper communication

b)        Interact appropriately, positively and professionally with Individuals

c)         Interact professionally and respectfully with parents, other staff, outside agencies, medical facilities, etc

d)        Ensure incidents are reported in accordance with state regulations

e)        Provide staff members with the training and information needed to successfully carry out their duties

f)         Keep SrDSP and DSP’s informed of Agency information, policies, and procedures

g)        Keep the Residential Program Coordinator informed on information regarding program operations and personnel issues

h)        Carry out the directives of supervisory personnel

i)          Monitor SrDSP and DSP’s to ensure time sheets, billing, check requests, expense requests, grocery receipts, and other paperwork is submitted correctly and in a timely manner

j)          Review medication errors and ensure they are documented on the medication log and report errors to the I/Q/R manager via the IM phone

k)        Complete all required paperwork accurately and timely

l)          Carry the On-Call Cell phone and provide support to the Residential Program

m)       Request permission from the Residential Program Coordinator to make changes in the weekly schedule

n)        File documents and review Individual files for thoroughness

o)        Conduct second interviews for prospective Direct Support Professionals

p)        Conduct monthly house meetings

q)        Attend monthly RPS meetings and BLT meetings

r)         Complete the annual evaluations for the SrDSP’s and DSP’s

s)         Keep parents, families, and Individuals informed


5.  Ensure the Program Site is in Compliance with All Regulations:   The Residential Program Supervisor must be knowledgeable and informed on all applicable regulations, bulletins, and Health Alerts.  The Residential Program Supervisor must monitor the site and the DSPs with regards to compliance with these regulations.  Regulatory agencies include: Pennsylvania Office of Mental Retardation, Department of Public Welfare, Inspection of Care, Life Safety Codes, OSHA, Labor and Industry, and Department of Labor.  In addition, the Residential Program Supervisor will manage the program with regards to Equal Opportunity guidelines and Americans with Disabilities Act (ADA) directives.  Examples of duties in this area are:

a)        Ensure personnel records at the site contain all required information and filed appropriately at the site

b)        Ensure all medical appointments are completed within the regulated time frame and that all paperwork is completed accurately and completely.

c)         Complete end of the month paperwork, review all monthly paperwork, and submit by established deadline each month

d)        Ensure medication logs are accurate, match pharmacy labels, and are documented correctly

e)        Ensure medication questionnaires are completed for each medication and are signed by a physician and pharmacist

f)         Ensure controlled medications are counted and documented daily, and stored in a double locked area

g)        Ensure Individuals review their rights and sign the form annually

h)        Ensure program staff (including RPS) have received all required trainings within program time frames

i)          Monitor the program site for compliance with all applicable regulations

j)          Correct and/or report all areas of non-compliance to the supervisory personnel


6.  Ensure Programs Offer Services in a Manner Consistent with Bell’s Philosophies:   The Residential Program Supervisor must be an expert with Bell’s Policy and Procedures Manual, as well as philosophical beliefs.  The Residential Program Supervisor will monitor assigned program site to ensure services provided are consistent with policies, procedures, and philosophies of the Agency.  In the Intellectual Disability Department, philosophies utilized include Individual directed services, person centered planning, positive approaches, normalization, everyday lives philosophies,.  Examples of duties in this area:

a)           Maintain Bell’s Policy and Procedures Manual

b)           Provide and coordinate training for program personnel

c)           Provide progressive discipline to staff  personnel who refuse to comply with policies, procedures, and/or philosophies

d)           Encourage involvement of Individuals’ families

e)           Support Individual’s choices

f)            Advocate for individuals


7. Additional Elements

a)        Support other programs in the ID Department.

b)        Attend mandatory meetings and trainings

c)         Develop positive relations with neighbors and the community.

d)        Network with Bell support staff.

e)        Complete assigned tasks on time.

f)         Other duties as assigned by the Residential Program Coordinator.

g)        Obtain 24 hours of training per year



General Requirements & Skills

Minimum Qualifications: High School diploma or equivalent and 2 years working in the MH/IDD or human service field; minimum age 21 years; current driver’s license, insurable driving record, and reliable transportation; current physical and Mantoux (TB) and free from contagious disease; and Act 33 clearance and PA State Police Background check. E.O.E

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