This position is responsible for the supervision of all assigned agency staff and interns. Duties include the responsibility of case management, supervision, and administration. This position provides leadership and administrative supervision to a team of agency staff. This position is responsible for ensuring compliance with all applicable laws and PA procedures. Independent decision-making required is related to casework activities to assure positive outcomes for children and families, with support from agency management.
General Requirements & Skills
- Oversee and monitor investigations of suspected child abuse and neglect cases.
- Ensure all case records are maintained and in regulatory compliance.
- Ensure prompt delivery of service to clients and their families.
- Review, discuss, and approve all placements of children.
- Ensure completion of safety assessments and safety plans, protective services paperwork, summaries, letters, family service plans, child permanency plans, referral dispositions and other pertinent paperwork.
- Review casework documentation for accuracy, clarity, adherence to agency objectives and policies, detail, timeliness, quality and objectivity.
- Oversee casework schedules, review overtime requests, and complete time and attendance information.
- Assure continuous unit coverage.
- Assist and supervise agency staff in investigations, risk and safety decisions, and development of treatment plans.
- Accompany agency staff to meetings, MDT's, court hearings, and home visits when indicated or requested.
- Assist in training and supervising all new agency staff and interns as assigned.
- Meet with assigned staff once every 10 days and document appropriately.
- Ensure agency staff meet mandatory training requirements.
- Provide caseload support in the absence of the assigned caseworker.
- Ensure timely transfer and discharge of cases.
- Conduct and complete annual employee performance reviews.
- Provide oversight of caseworker performance following state and federal child welfare outcomes with regard to safety, permanency, and well-being; and oversight on quality service delivery outcomes to ensure substantial achievement for quality service delivery items.
- Ensure intake referrals/cases are handled according to the applicable state laws and regulations and policies and procedures created by the agency.
- Ensure application of best practices in social service delivery through the implementation of Family Group Decision Making and Family Finding and other initiatives that improve the quality of service delivered to families, through direct supervision of agency staff.
- Assure the safety and risk of each child is assessed in a timely, thorough manner, in accordance with PA Dept of Human Services (DHS) Code and Bulletins.
- Oversee cases ensuring safety of children is the greatest priority, and preservation of the family unit is explored whenever possible.Including the improvement of these outcomes through the use of family group decision making and other performance initiatives.
- Ensure children exiting the foster care system between the ages of 18-21 have a transitional plan identifying: a life connection, a source of income, and a place to live.
- In tandem with Human Resources:
- Identify employee performance issues with remediation recommendations including disciplinary action, when necessary.
- Ensure agency staff promote a positive working environment. Understand dynamics of various units and their interactions with each other and promote inter-team respect.
- Maintain a work environment free of discrimination and harassment by reinforcing policies in staff meetings, memos, and personal actions.
- A Bachelor's Degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and two years of professional experience in public or private social work; or any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
- Knowledge of the basic principles of supervision.
- Knowledge of current case management and social work principles, practices, and methodology.
- Knowledge of individual and group behavior and methods used in working effectively with children, youth and families, people who are mentally disabled, people who are physically challenged, and others.
- Knowledge of the basic principles and methods of program interpretation and community organization.
- Knowledge of the rules, regulations, policies, and procedures which relate to the provision of social services.
- Knowledge of current social, economic, and health problems and available resources.
- Ability to plan, organize, and supervise the work of a professional and non-professional social service staff.
- Ability to analyze, interpret, and evaluate case records and recommend sound courses of action.
- Ability to orient and train subordinates on rules, regulations, policies and procedures and provide technical assistance.
- Ability to establish and maintain effective working relationships with clients, families, agency staff, community service agencies and facilities, and the general public.
- Ability to make clear and pertinent statements orally and in writing.
Valid Clearances are required for this position.
A copy of either the official or unofficial college transcript(s) must be attached to the application. Applicants who do not provide these items will not be considered for employment.